Return and Cancellation Conditions

To cancel or return your orders or products from elieyusha.com, you must notify us of your request via email at info@elieyusha.com.
All conditions stated here apply only to products purchased from elieyusha.com.
The responsibility for the package during its return to Elieyusha's headquarters belongs to the customer. Once the product reaches us, and after the necessary inspections, if the return is approved, the product's fee will be refunded to you.

For product return processes, the provisions of the Consumer Protection Law No. 6502 apply.
The right of withdrawal can be used within 14 days after the product is delivered to the customer.
To exercise the right of withdrawal, the customer must notify www.elieyusha.com via email or phone within this period, and the product must be unused.
When exercising the right of withdrawal, it is mandatory to return a copy of the cargo delivery slip showing that the product delivered to the customer or a third party has been sent back to www.elieyusha.com, along with the original invoice.
Once these documents are received, product inspection is carried out by specialists.
Return shipments are handled via Yurtiçi Kargo (a domestic shipping company), and the shipping fee is the sender's responsibility.
For products deemed suitable for return after inspection, the refund is processed within 7 days using the same payment method as the original order.
If the original invoice is not sent, VAT and any other legal liabilities cannot be refunded.

Right of Withdrawal – Cancellation

The customer cannot exercise the right of withdrawal for products that are custom-made according to special requests or modified/customized for the customer.

Due to hygiene rules, piercings cannot be returned or exchanged.

Products you wish to return must be sent in the same condition they were delivered to you, including the product, invoice, delivery note, certificate, product box, packaging, and all other documents and materials, undamaged and complete, to the address provided at the bottom of this page.
If there is any damage or loss of value to the product or accompanying materials caused by the shipping company or the customer during the return process, the responsibility lies with the customer.
For notification, you can call our Customer Service line or send an email to info@elieyusha.com.

After the return is received, it is reviewed by specialists to determine whether the return conditions are met.
If approved, the product fee will be refunded within 7 days — to the credit card if paid by card, or to the bank account if paid via bank transfer/EFT.
The time it takes for the refund to reflect in your credit card account depends on your bank and can take 1 to 4 weeks.

For returns, exchanges, or repairs, please send your items via cargo to the address below:

Name: elieyusha
Phone: +90 537 848 16 73
Address: Alemdar Mah. Mola Fenari Sk. No:11/3 Fatih - Istanbul

Crafted to Hold What Matters

Cardia

Collection by Elie Yusha Jewelry, a timeless tribute to the concept of life and eternity embodied in exquisite heart-shaped lockets. Inspired by the profound symbolism of the heart as a universal symbol of love, passion, and the essence of life itself, each piece in this collection represents a cherished keepsake designed to hold the most precious memories close to the wearer's heart.

Crafted with impeccable craftsmanship and attention to detail, the Cardia Collection features intricately designed heart-shaped lockets adorned with intricate patterns, delicate filigree, and shimmering gemstones. These lockets serve as elegant vessels for storing cherished mementos, from photographs of loved ones to heartfelt messages, allowing the wearer to carry a piece of their most cherished memories wherever they go.

Adorn Your Story

Fiolia

Fiolia Collection by Elie Yusha, a stunning homage to the resplendent beauty of nature's green leaves intertwined with the symbolism of victory. Inspired by the lush foliage that signifies growth, vitality, and triumph, each piece in this collection exudes a sense of natural elegance and empowerment.

Crafted with meticulous attention to detail, the Fiolia Collection captures the intricate textures and graceful movements of verdant leaves, translating them into exquisite works of wearable art. From delicate leaf-shaped pendants adorned with shimmering gemstones to intricate leaf-inspired earrings that whisper tales of victory with every sway, every design in this collection is a testament to the enduring spirit of triumph and success.

Unveil the Collection

Stella

Collection by Elie Yusha Jewelry, a celestial symphony of elegance and grace inspired by the ethereal beauty of the night sky and the timeless allure of the stars. This collection pays homage to the divine essence of the goddess associated with the heavens, symbolizing faith, guidance, and boundless possibilities.

Crafted with exquisite attention to detail, each piece in the Stella Collection captures the celestial wonders of the cosmos, translating them into captivating works of wearable art. From delicate star-shaped pendants adorned with dazzling diamonds to celestial-inspired earrings that twinkle like distant constellations, every design in this collection embodies the celestial splendor of the night sky.

Celebrate Your Sparkle

A Tribute to Eternity

Cardia

The heart-shaped lockets in the Cardia Collection not only symbolize the enduring power of love but also serve as a reminder of the eternal nature of life itself. Each piece is designed to evoke a sense of connection to the timeless cycles of birth, growth, and renewal, celebrating the beauty and complexity of the human experience.

With the Cardia Collection, Elie Yusha invites you to celebrate the essence of life and eternity, encapsulating your most cherished memories in exquisitely crafted heart-shaped lockets that serve as timeless symbols of love, passion, and the beauty of life itself. Let each piece in this collection serve as a reminder to cherish every moment, embrace every emotion, and celebrate the boundless possibilities of the human heart.

Fiolia

The vibrant hues of green found in the Fiolia Collection not only evoke the lush beauty of nature but also symbolize renewal, growth, and achievement. Each piece serves as a powerful reminder of the wearer's ability to overcome challenges, persevere in the face of adversity, and emerge victorious in every endeavor.

With the Fiolia Collection, Elie Yusha invites you to celebrate your victories, both big and small, and adorn yourself in the empowering beauty of nature. Let each piece in this collection serve as a talisman of strength, resilience, and triumph, empowering you to conquer any obstacle and embrace the joy of success.

Stella

The celestial motifs found in the Stella Collection not only evoke a sense of awe and wonder but also symbolize faith and guidance, serving as a reminder of the unseen forces that guide and protect us on our journey through life. Each piece serves as a talisman of hope, faith, and inspiration, empowering the wearer to reach for the stars and embrace the infinite possibilities that lie ahead.

With the Stella Collection, Elie Yusha invites you to adorn yourself in the divine beauty of the heavens and embrace the faith that guides you. Let each piece in this collection serve as a reminder of your inner strength, resilience, and unwavering belief in the power of the universe to guide you on your path to fulfillment and success.